Their support team will literally hold your hand, create automation and train you in anything you want on their platform.
Reduce Shopping Cart Abandonment and Increase Your Store's Revenue
If you're relying on shopping cart abandonment emails (with just a 20% average open rate) to improve your revenue, you're missing out on the power of 99% open rates with SMS. Recover your abandoned orders with Emotive's conversational SMS platform and killer conversion rates.
- 1 click set up
- 14 day free trial
- 5x SMS ROI guarantee
Brands we've worked with
Drive online shoppers back to your store
Don't leave revenue on the table. Stores with automated abandoned shopping cart reminders can increase their cart recovery conversion rate by 35%. By reducing shopping cart abandonment with text messages, you'll return traffic to your site, recover lost sales, and encourage customers' loyalty.
Recover abandoned carts more effectively with SMS
Reach shoppers where they are — on their mobile phones — and incentivize them to complete their purchase. Cart abandonment SMS messages convey an urgency and personalization you won't get from email. With Emotive's intuitive flows, automations, and templates, you can automatically follow up with potential customers and motivate them to finish their checkout.
Optimize your abandoned cart recovery campaigns
Make data-driven changes that drive traffic to your checkout page. Emotive's ecommerce analytics dashboard helps you recover abandoned carts more effectively. Track conversions for every cart abandonment message, along with your online business' recovered orders and sales. See coupon code and discount code CTRs and A/B split testing results.
Get help from our Customer Success experts
You can easily customize your Emotive SMS and MMS campaigns, or tap into our template library for texting examples and best practices. But you also get a a team of dedicated Customer Success managers, copywriters, designers, and shopping experts to help you create on-brand campaigns that effectively convert shoppers into buyers and abandoned carts into sales.
How Steele achieves a 52x ROI with Emotive
10%
click-through rate with Experiences
17%
conversion rate with Experiences
52x
ROI
Track Abandoned Cart Performance through Humanized SMS Conversations
You want to discover why a customer abandoned their shopping cart. Your customers would rather communicate via text then call customer service. This provides an excellent opportunity for your business to engage with customers and find out why they abandoned their carts in the first place and avoid it from happening again.
Improve Your Customer Relationships
With customized 2-way texts, you build a strong entry point to an effective relationship with your customers while reminding them of what your brand stands for and why exactly they should do business with you.
Emotive is everything you need in an SMS tool, from great integrations (like Klaviyo, Gorgias, and Shopify) to pretty good segmentation capabilities.
Emotive helps deliver the expression of our brand voice.
The Emotive team makes integrating SMS into your marketing plan simple!
We enjoy the spirit of genuine partnership the entire emotive team demonstrates. They want us to get results. They are eager to help, great in outlining next steps, and good listeners when gathering feedback.
Andrew has helped guide me through onboarding Emotive, answering technical and marketing questions, and been a constant presence helping us problem solve any issue that has arisen.
Miles ahead of what I was using before!
The team is the best. They are super down to earth and so helpful. Huge shoutout to CJ for being a very supportive representative to our team. Kristin is awesome with copy! I also love the templates provided.
Very easy to launch and easy to use. We were able to get started quickly and they do a lot of the legwork to set up flows and key tactics.
Amazing support team, the Onboarding process was seamless. The ROI is on the higher side.
Great customer support and good growth for business.
Emotive provides the ability to directly and quickly interact with our customers on a more personal level. We use Emotive not only to aid in sales conversion but as a customer service response tool as well.
Overall they are very helpful and responsive to any questions or issues. They are an extension of our team really and always willing to help us with copy or set up messages for us if we need the help.
Love the text message approach. Customers are always using their phones, and emails are saturated. Great opportunity to interact and engage customers and prospects.
Overall it was worth getting this software. We have seen an increase of sales and convenience using this product.
Very user friendly. Extremely intuitive and easy to use! I've loved working with our AM. He's always been super responsive and quick to reply to any questions I have.
Great features for flows and automation. Onboarding was best in class. Customer support is tremendous. Transparent about pricing end to end. Truly delivers value and ROI.
Integrations
We don’t want to change the way you work – we just want to improve it with conversations. So we’re focused on making it easy to connect Emotive to all of the tech you’re already using.
Ecommerce Platforms
Marketing
Customer Service
Many more
Frequently Asked Questions
Why Use Text Message Automation with Emotive?
We understand the importance of human connection. We are different from other SMS automation platforms because we combine proven human messaging designed to evoke a response with automation that minimizes overhead from your current marketing team. Our customers have been so successful that we are able to guarantee you'll receive 5X ROI or your money back.
How much does it cost to send automated text messages through your service?
Our rates are competitive and cheaper than any others that provide this level of service. We charge a monthly maintenance fee in addition to credits for the amount of usage. These rates are priced the lowest possible in the market.
What is the legality of sending automated text messages?
Our platform is built with TCPA compliance in mind. We have custom built templates that are easy to use right out the box so that you can ensure you're compliant at all times with your opt-in and messaging process. It is legal to send automated text messages to those who have knowingly subscribed to your service. We provide multiple recommendations and templates to motivate your customers to opt in throughout various stages of their journey.
How do I increase sales through text messages?
Text messages convert at significantly higher rates when compared to e-mail or other marketing channels. 90% of all texts are read within the first few minutes. By using Emotive's conversational text messaging platform, you can be assured that your marketing dollars are spent towards areas which increase your sales. It is not just important to use SMS marketing as a channel, but to ensure the quality of your messages in order to improve your customer's perception of your brand. We provide you with human customer support agents who can maximize the effectiveness of your messaging through the use of text marketing strategies proven to increase your conversion rates.
We offer a
5X ROI guarantee
Share your vision with our Strategists. We’ll build a plan together and help you get started.
