Their support team will literally hold your hand, create automation and train you in anything you want on their platform.
Recover Abandoned Carts with a 5X ROI Guaranteed*
Shopping cart abandonment emails no longer cut it with just a 20% open rate. Leverage the power of 99% open rates found in SMS marketing combined with our conversational automation designed to win back your lost sales.
- 1 click set up
- 14 day free trial
- 5x SMS ROI guarantee
Brands we've worked with
Abandoned Cart Recovery Software Designed for Your Business
Each brand has different needs and we take that into consideration with our onboarding services. For example, we can help you send texts with a coupon code/discount coupon offer while including product images of what they’ve left behind to get every single customer across the finish line.
Track abandoned cart recovery SMS campaigns and gain insight in real-time
Our built-for-eCommerce dashboard provides immediate results and analytics, allowing your business to: track the effectiveness of every message sent, customize your SMS marketing as needed, track recovered revenue and sales performance & build even stronger abandoned cart recovery campaigns for the future
The Most Effective Medium for Abandoned Cart Recovery
When executing your shopping cart recovery strategy, it’s crucial you reach out to customers the way they prefer. Cart recovery emails may be the norm, but they run the risk of getting lost, buried, or sent to spam. Texts are simple, effective, and improve your conversions in the long run. With an average open rate of 98%, it’s not hard to see why.
Ensure Success with an Account Team for Abandoned Cart Recovery
We provide a level of resources and support that is unparalleled in the industry. Our customer succes manager, copywriters and shopping experts are able to assist you and help ensure your brand is able to quickly scale your revenue from SMS marketing.
How Steele achieves a 52x ROI with Emotive
10%
click-through rate with Experiences
17%
conversion rate with Experiences
52x
ROI
Create Purchasing Urgency with Humanized SMS Conversations
Did you know that response and click-through rates are more than 7X greater with SMS than with email? Emotive harnesses the effectiveness of texting with messages that feel personal, conversational, and actionable. Reach shoppers wherever they are, capture their interest and motivation, and turn that into sales — all from the convenience of shoppers' mobile devices.
Reduce Abandoned Carts by Building Customer Relationships
If you want to discover why shoppers abandoned their carts in the first place and avoid it from happening again, there's no better way to engage them than with two-way texting. Emotive's platform lets you test messages, automate quizzes, customize audience segments, and even respond to questions and issues — all from a text thread.
Emotive is everything you need in an SMS tool, from great integrations (like Klaviyo, Gorgias, and Shopify) to pretty good segmentation capabilities.
Emotive helps deliver the expression of our brand voice.
The Emotive team makes integrating SMS into your marketing plan simple!
We enjoy the spirit of genuine partnership the entire emotive team demonstrates. They want us to get results. They are eager to help, great in outlining next steps, and good listeners when gathering feedback.
Andrew has helped guide me through onboarding Emotive, answering technical and marketing questions, and been a constant presence helping us problem solve any issue that has arisen.
Miles ahead of what I was using before!
The team is the best. They are super down to earth and so helpful. Huge shoutout to CJ for being a very supportive representative to our team. Kristin is awesome with copy! I also love the templates provided.
Very easy to launch and easy to use. We were able to get started quickly and they do a lot of the legwork to set up flows and key tactics.
Amazing support team, the Onboarding process was seamless. The ROI is on the higher side.
Great customer support and good growth for business.
Emotive provides the ability to directly and quickly interact with our customers on a more personal level. We use Emotive not only to aid in sales conversion but as a customer service response tool as well.
Overall they are very helpful and responsive to any questions or issues. They are an extension of our team really and always willing to help us with copy or set up messages for us if we need the help.
Love the text message approach. Customers are always using their phones, and emails are saturated. Great opportunity to interact and engage customers and prospects.
Overall it was worth getting this software. We have seen an increase of sales and convenience using this product.
Very user friendly. Extremely intuitive and easy to use! I've loved working with our AM. He's always been super responsive and quick to reply to any questions I have.
Great features for flows and automation. Onboarding was best in class. Customer support is tremendous. Transparent about pricing end to end. Truly delivers value and ROI.
Integrations
We don’t want to change the way you work – we just want to improve it with conversations. So we’re focused on making it easy to connect Emotive to all of the tech you’re already using.
Ecommerce Platforms
Marketing
Customer Service
Many more
Frequently Asked Questions
What is an abandoned cart?
An online shopping cart is considered abandoned when a shopper put something in it, but then leaves your site before checking out. It's estimated that between 70-80 percent of all shopping carts are abandoned. Every ecommerce store has abandoned carts, but your ability to recover yours can spell the difference between your store's success and failure.
Why do shoppers abandon their carts?
Ecommerce shoppers commonly abandoned their carts for a few reasons: they want to compare prices at a competitor's website before buying; they were expecting to get free shipping, they don't feel an urgent need to buy RIGHT NOW, they question the credibility of your products or brand, or they find the checkout process too cumbersome.
Why does abandoned cart recovery matter?
To an ecommerce business, abandoned carts represent a potentially lucrative source of additional revenue. It's important to know your abandoned cart conversion rate, because improving this conversion rate by even a few percentage points can result in hundreds or thousands of dollars in sales.
How do I recover my abandoned carts?
Any abandoned shopping cart recovery strategy should start by addressing the reasons your shoppers may have left their carts behind (Get suggested strategies, here.) Emotive's conversational marketing platform is an ideal tool to help you offer competitive promotions, create a sense of urgency, remove friction from the checkout process, and build credibility.
We offer a
5X ROI guarantee
Share your vision with our Strategists. We’ll build a plan together and help you get started.