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  • Why Emotive
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    • Unlock the Power of an SMS Service for Magento Stores

    Go beyond simple SMS notifications: tap into Emotive's SMS marketing platform and build your subscriber list, increase traffic, drive sales, and improve customer loyalty.

    Book a demo

    1 click set up

    14 day free trial

    5x ROI guarantee

    based on reviews on

    Emotive's difference is conversational

    Unlike other SMS marketing tools, Emotive lets you text with (not at) your customers. Choose a text message marketing platform that builds engagement, sales, and loyalty.

    Create SMS conversations that convert shoppers into buyers

    With a 98% open rate, text messages play an essential role in modern ecommerce marketing strategy. Research finds that launching SMS campaigns can deliver a 30-60% revenue lift across all your marketing channels. With Emotive, you get an SMS service with expertise in full-funnel marketing. Connect with shoppers where they spend their time — on their mobile phones — to create interest and urgency for your products and lead shoppers to checkout.

    Send SMS text messages that recover abandoned carts and boost revenue

    Wouldn't you like to recover those lost sales from your abandoned shopping carts? Text messages have a 4X higher open rate and 30X better click-through rate than email. With Emotive, you can easily send automated, instant SMS notifications that drive shoppers back to your checkout page and increase completed purchases. Emotive's two-way conversational texts yield twice the abandoned cart conversion rate of the average one-way bulk SMS.

    Extend your Magento store functionality and save time on marketing

    Emotive's Customer Success team acts as an extension of your brand to guarantee you see at least 5X ROI*. Our intuitive platform, custom SMS templates, and customizable SMS content make it easy to design and automate messages. And Magento store owners rave about the free support from our dedicated onboarding specialists, Shopping Experts, copywriters, and designers, who help you craft effective SMS campaigns to meet your revenue goals.

    Send text messages that build trust — and your brand

    Realize the many benefits of text marketing to improve customer experience and retention and grow your sales. Sending SMS messages isn't just for order status or shipping status: you can use Emotive to notify customers about sales or coupon codes, inventory re-stocks, and new products; get shoppers' attention and interest where they hang out: on their mobile devices; and invite customers to write reviews that drive more traffic and elevate your brand.

     

    STEELE Canvas Basket Corp

    How Steele achieves a 52x ROI with Emotive

    Read more →

    10%

    click-through rate with Experiences

    17%

    conversion rate with Experiences

    52x

    ROI

    Read more →

    Stay in Compliance as You Scale Your SMS

    Don't send customers automatic SMS notifications that are spammy or illegal. Emotive ensures that you send SMS messages your audience finds engaging and clickable, but also compliant with CCPA, CTIA, and TCPA text messaging laws and regulations. Our pop-ups and Conversational Ads ensure that every visitor who provides their mobile number has legally opted in and wants to hear from you.

    Book a demo →

    Integrate with Other Adobe Commerce Apps

    Streamline your campaigns and audiences across channels: Emotive easily integrates with the Adobe Commerce Magento 2 platform and other marketing apps, from support and CRM to email and social media. See performance data, conversion rates, and progress, so you can meet or exceed your revenue targets. Spend less time managing your marketing campaigns and use your Emotive analytics dashboard data to make better marketing decisions.

    Book a demo →

    Emotive is everything you need in an SMS tool, from great integrations (like Klaviyo, Gorgias, and Shopify) to pretty good segmentation capabilities.

    Jenna S

    Emotive helps deliver the expression of our brand voice.

    Sylvester L

    The Emotive team makes integrating SMS into your marketing plan simple!

    Kristi H

    We enjoy the spirit of genuine partnership the entire emotive team demonstrates. They want us to get results. They are eager to help, great in outlining next steps, and good listeners when gathering feedback.

    Sheila F

    Co-Founder

    Andrew has helped guide me through onboarding Emotive, answering technical and marketing questions, and been a constant presence helping us problem solve any issue that has arisen.

    Peter L

    Creative Director

    Miles ahead of what I was using before!

    Jen L

    The team is the best. They are super down to earth and so helpful. Huge shoutout to CJ for being a very supportive representative to our team. Kristin is awesome with copy! I also love the templates provided.

    Victoria P

    Very easy to launch and easy to use. We were able to get started quickly and they do a lot of the legwork to set up flows and key tactics.

    Damon L

    Amazing support team, the Onboarding process was seamless. The ROI is on the higher side.

    Syed H

    Great customer support and good growth for business.

    Gugu K

    Emotive provides the ability to directly and quickly interact with our customers on a more personal level. We use Emotive not only to aid in sales conversion but as a customer service response tool as well.

    Ali D

    Category Business Leader

    Overall they are very helpful and responsive to any questions or issues. They are an extension of our team really and always willing to help us with copy or set up messages for us if we need the help.

    Janet L

    Digital Marketing Manager

    Love the text message approach. Customers are always using their phones, and emails are saturated. Great opportunity to interact and engage customers and prospects.

    Goran P

    Owner

    Overall it was worth getting this software. We have seen an increase of sales and convenience using this product.

    Chris J

    President

    Very user friendly. Extremely intuitive and easy to use! I've loved working with our AM. He's always been super responsive and quick to reply to any questions I have.

    J houston H.

    Co-founder

    Great features for flows and automation. Onboarding was best in class. Customer support is tremendous. Transparent about pricing end to end. Truly delivers value and ROI.

    Jared K.

    Co-founder

    Integrations

    We don’t want to change the way you work – we just want to improve it with conversations. So we’re focused on making it easy to connect Emotive to all of the tech you’re already using.

    Explore integrations

    Ecommerce Platforms

    Marketing

    Customer Service

    Many more

    Why Use Emotive for SMS Marketing?

    Text messages convert at much higher rates than email or other marketing channels, and two-way SMS converts higher than one-way text blasts. With Emotive's conversational commerce platform, customers see double-digit conversions and ROI. Recover more abandoned shopping carts, improve promo response rates, build your opt-in lists, and drive traffic — then watch your Magento store grow.

    How much does it cost to send automated SMS messages on Magento through your service?

    Emotive charges a monthly platform fee in addition to credits based on usage. Our competitively priced rates include additional services not provided by other SMS marketing platforms, such as dedicated customer success managers, shopping experts, and designers and copywriters. We offer a 5X ROI guarantee* because we're confident we can help you scale your ecommerce business.

    Can I integrate Emotive into my Magento store without a lot of extra work?

    Emotive makes it easy to create, launch, and manage SMS campaigns that make your marketing more efficient. Our intuitive platform, template library, and automated flows means a little bit of effort yields big returns. Our onboarding specialists, customer success team, and shopping experts act as an extension of your team, so you can have more impact without a lot more work.

    What about analytics?

    With Emotive's centralized analytics dashboard you can see digestible results and get actionable insights at a glance. Get insight into key marketing metrics, including click-through rates, sign-ups and opt-outs, A/B test results, campaign performance, sales results, and sales attribution.

    SMS Service with a Dedicated Team

    Many Magento store owners don't have the time to adopt a new tool or new marketing strategy. Emotive maximizes ROI and sets you up for success with a team of dedicated customer success team, to help you set up compliant and effective campaigns, automate SMS texts and responses, and optimize for growth.

    Connect Your Magento Data for Effective Personalization

    SMS notifications on your mobile number feel personal: 82% of customers say that engaging with personalized content makes them feel more positive about a brand. Emotive's platform is custom-built for personalization: craft campaign segments powered by your Magento behavioral and demographic data, and have two-way conversations that feel personal.

    Send SMS That's More Than Order Shipment Notifications

    With Emotive you can use conversational SMS automation to welcome new customers, recover abandoned carts, cross sell products, and drive higher conversions and sales. Integrate your Magento shopping data to create personalized messages, and allow payments right in a text thread. Connect your Emotive and Magento metrics to understand results and keep improving.

    *5X ROI Guaranteed

    Emotive guarantees a 5X return on investment for businesses with at least 10,000 unique web sessions per month. If you're a qualifying business, and our text messaging automation platform and customer success team don't help you generate at least a 5X returns, Emotive will refund your investment. That's how confident we are that we can help you see results.

    Learn even more with our resources.