Their support team will literally hold your hand, create automation and train you in anything you want on their platform.
Choose a Business Texting Service That Gets Results
Reach customers where they spend time — on their mobile devices — with the leading business texting service today. Emotive's two-way conversational marketing platform gives your SMS campaigns, automated texts, and SMS and MMS messages a personal touch that yields results. Find out why Emotive users see at least 5X ROI.
- 1 click set up
- 14 day free trial
- 5x SMS ROI guarantee
Brands we've worked with
Text messages with a 5X better conversion rate
Some business text messaging services only support mass texting and one-way blasts. Emotive's two-way text messaging service helps you build engagement, improve conversion rates, and drive customer retention. With our conversational experiences and personalized messages, most users see at least a 5X improvement in conversions and double-digit ROI.
Time-saving, streamlined workflows
Emotive's SMS marketing tools make it easy to set up campaigns, experiences, and segments without a ton of work. Send automated reminders and customize marketing messages by demographic or behavioral data. Use our pop-ups to build your subscriber list of phone numbers, and leverage our templates to craft SMS messaging with best practices in mind.
Built for scale
From small businesses to large enterprises, Emotive's business text messaging service is built for scale. Emotive's SMS services are designed for text messages with high personalization, engagement, and deliverability, whether you send messages to 1,000 customers or 100,000. We integrate easily with popular marketing and CRM systems and are powered to grow with you.
A five-star customer service team
We take our customer experience seriously and you should, too. Emotive is the only business texting software that comes with built-in onboarding support, dedicated customer success managers, experts that help handle responses, and marketing copywriters, designers, and strategists that extend your own team.
How Steele achieves a 52x ROI with Emotive
10%
click-through rate with Experiences
17%
conversion rate with Experiences
52x
ROI
The only business texting service designed for full-funnel growth
Emotive's business texting platform unites your revenue funnel — from customer acquisition to retention — with tools to grow, convert, and nurture customers. Improve ROAS with Conversational Ads, send text messages that talk with your customers (not at them), and convert more sales opportunities with text messages' higher open, click, and response rates.
Optimize text messages with analytics
Emotive’s global analytics dashboard provides comprehensive insights into your business text messaging. See campaign performance, marketing attribution, customer engagement, and conversion rates. Run reports and know where to optimize so you can make strategic decisions about marketing campaigns and maximize revenue.
Emotive is everything you need in an SMS tool, from great integrations (like Klaviyo, Gorgias, and Shopify) to pretty good segmentation capabilities.
Emotive helps deliver the expression of our brand voice.
The Emotive team makes integrating SMS into your marketing plan simple!
We enjoy the spirit of genuine partnership the entire emotive team demonstrates. They want us to get results. They are eager to help, great in outlining next steps, and good listeners when gathering feedback.
Andrew has helped guide me through onboarding Emotive, answering technical and marketing questions, and been a constant presence helping us problem solve any issue that has arisen.
Miles ahead of what I was using before!
The team is the best. They are super down to earth and so helpful. Huge shoutout to CJ for being a very supportive representative to our team. Kristin is awesome with copy! I also love the templates provided.
Very easy to launch and easy to use. We were able to get started quickly and they do a lot of the legwork to set up flows and key tactics.
Amazing support team, the Onboarding process was seamless. The ROI is on the higher side.
Great customer support and good growth for business.
Emotive provides the ability to directly and quickly interact with our customers on a more personal level. We use Emotive not only to aid in sales conversion but as a customer service response tool as well.
Overall they are very helpful and responsive to any questions or issues. They are an extension of our team really and always willing to help us with copy or set up messages for us if we need the help.
Love the text message approach. Customers are always using their phones, and emails are saturated. Great opportunity to interact and engage customers and prospects.
Overall it was worth getting this software. We have seen an increase of sales and convenience using this product.
Very user friendly. Extremely intuitive and easy to use! I've loved working with our AM. He's always been super responsive and quick to reply to any questions I have.
Great features for flows and automation. Onboarding was best in class. Customer support is tremendous. Transparent about pricing end to end. Truly delivers value and ROI.
Integrations
We don’t want to change the way you work – we just want to improve it with conversations. So we’re focused on making it easy to connect Emotive to all of the tech you’re already using.
Ecommerce Platforms
Marketing
Customer Service
Many more
Frequently Asked Questions
Why use a text messaging service like Emotive?
Text marketing is one of the highest-ROI marketing channels: text messaging has a 98% open rate (email is just 20%.) Emotive's business SMS platform helps you leverage that engagement to acquire more customers, drive conversions, and increase sales.
How much does it cost to use a business text messaging service?
Like other business SMS services, Emotive charges a monthly platform fee in addition to mobile messaging usage fees (based on standard message delivery.) Unlike other SMS marketing platforms, Emotive includes a team of copywriters, designers, and strategy experts.
Is it legal to send business text messages to my customers?
Emotive ensures that all your SMS messages are legal and TCPA, CCPA, and CTIA compliant. Our form pop-ups require customers to opt in to receive text messages, and our text messaging templates all comply with TCPA guidance and customer experience best practices.
How do I use text marketing to increase sales?
Text marketing yields engagement rates that are six to eight times higher than traditional marketing tactics like direct mail, email, or events. Text marketing is an efficient and effective way to build your brand and engage and convert customers, so you can drive revenue.
We offer a
5X ROI guarantee
Share your vision with our Strategists. We’ll build a plan together and help you get started.