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Get a 5X ROI Guaranteed* with Our Business Texting Services

We are the only business texting service that provides a guarantee* on your SMS performance or your money back. We have full confidence in scaling your business through our text message automation solutions. From real human agents ready to jump in, to pre-configured templates designed to convert, sit back and watch your business grow!

1 click set up

14 day free trial

5x ROI guarantee

based on reviews on

Emotive's difference is conversational

Unlike other SMS marketing tools, Emotive lets you text with (not at) your customers. Choose a text message marketing platform that builds engagement, sales, and loyalty.

Higher Open Rate Than Emails

SMS has an open rate of 98%, whereas the email open rate for eCommerce businesses is a minimal 20%. If you aren’t using SMS as a form of communication with your customers, you’re missing out on reaching the masses. Pair the 98% open-rate with smart SMS marketing campaigns, and your sales figures could see significant growth.

Saved Time & Streamline Workflows Through Business Text Automation

Using our SMS marketing tools can help you streamline your marketing efforts overall and reduce the total time your business spends on manual tasks. Your team members no longer have to sit and craft each text. You can leverage personalized templates and make the best of SMS automation with Emotive today.

Easy Setup & Deployment for all Your Business Texting Needs

Our business text messaging services handle the bulk-end of all the manual work. Leverage our automation workflows for your business and easily set up and send texts without the need for any complex oversight or coding. We anticipate your business texting needs and aim to deliver an integrated marketing platform for your marketing needs.

Create Customer Loyalty & Long-term Relationships through SMS

It’s not enough for your business to simply send impersonal bulk texts to your customers’ mobile devices. We provide real human agents to interact with your customers during critical stages of your text marketing campaign. 80% of customers are more likely to engage with your business and stick around for more purchases if you craft personalized texts instead of generic autoresponders and auto-replies. The age of personalization is in, and with a business text messaging service like ours, you can turn personalization into profit.


Increase Your Business Subscriber List through Text Message Automation

With Emotive, you can take your website visitors and turn them into SMS subscribers. Start building your subscribers today at various touch points among different communication channels. Emotive can help you create compelling sign-up forms for your website, social media, and checkout page.

Global Dashboard for Business Texting Campaigns

Emotive’s global analytics dashboard provides comprehensive insights into your business SMS marketing campaign performance in easy, digestible reports. At a glance, you’ll have access to all the essential data you need to drive your strategic marketing decisions.

Emotive is everything you need in an SMS tool, from great integrations (like Klaviyo, Gorgias, and Shopify) to pretty good segmentation capabilities.

Jenna S

Emotive helps deliver the expression of our brand voice.

Sylvester L

The Emotive team makes integrating SMS into your marketing plan simple!

Kristi H

We enjoy the spirit of genuine partnership the entire emotive team demonstrates. They want us to get results. They are eager to help, great in outlining next steps, and good listeners when gathering feedback.

Sheila F


Andrew has helped guide me through onboarding Emotive, answering technical and marketing questions, and been a constant presence helping us problem solve any issue that has arisen.

Peter L

Creative Director

Miles ahead of what I was using before!

Jen L

The team is the best. They are super down to earth and so helpful. Huge shoutout to CJ for being a very supportive representative to our team. Kristin is awesome with copy! I also love the templates provided.

Victoria P

Very easy to launch and easy to use. We were able to get started quickly and they do a lot of the legwork to set up flows and key tactics.

Damon L

Amazing support team, the Onboarding process was seamless. The ROI is on the higher side.

Syed H

Great customer support and good growth for business.

Gugu K

Emotive provides the ability to directly and quickly interact with our customers on a more personal level. We use Emotive not only to aid in sales conversion but as a customer service response tool as well.

Ali D

Category Business Leader

Overall they are very helpful and responsive to any questions or issues. They are an extension of our team really and always willing to help us with copy or set up messages for us if we need the help.

Janet L

Digital Marketing Manager

Love the text message approach. Customers are always using their phones, and emails are saturated. Great opportunity to interact and engage customers and prospects.

Goran P


Overall it was worth getting this software. We have seen an increase of sales and convenience using this product.

Chris J


Very user friendly. Extremely intuitive and easy to use! I've loved working with our AM. He's always been super responsive and quick to reply to any questions I have.

J houston H.


Great features for flows and automation. Onboarding was best in class. Customer support is tremendous. Transparent about pricing end to end. Truly delivers value and ROI.

Jared K.



We don’t want to change the way you work – we just want to improve it with conversations. So we’re focused on making it easy to connect Emotive to all of the tech you’re already using.

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Why Use Business Text Message Services with Emotive?

By using Emotive's business SMS platform, you can effectively scale your small business & e-commerce operations by reaching more customers through a combination of effective mass text marketing campaigns and personalized SMS messages. Take advantage of SMS marketing's 98% open rates for your business and grow your customer list today!

How much does it cost to send automated business text messages through your service?

We charge a monthly platform fee in addition to credits for the amount of usage. These rates are priced competitively and include additional services not provided by other SMS marketing platforms such as a customer success manager, shopping experts, and a copywriter ready help you scale your company through text marketing automation!

Is it legal to send business text messages to my customers?

Under TCPA regulations, businesses are not permitted to send texts to either existing or potential customers without their prior consent. Furthermore, even if a customer provides their phone number and contact information, you cannot text the individual without their written consent. Whether you’re sending appointment reminders, order confirmations, follow-up notifications, or other updates to mobile phones, your texts have to be compliant with local, regional, and international texting regulations. Emotive provides pre-existing templates, opt-in forms, and messaging suggestions that take care of this for you and ensure all your SMS messages are TCPA, CCPA, and CTIA compliant.

How do I increase sales for my business through text messaging?

Today, SMS produces engagement rates that are 6 to 8 times higher than traditional email marketing tactics. The power of text message marketing for businesses is undeniable. You can nudge your customers in the right direction by directly reaching them on their cell phones. What does this mean for your business?

Business Texting Services with a Customer Success Team

We provide a level of service unparalled in the text marketing software industry that is proven to maximize your ROI. We ensure you are set up for success with a team consisting of a customer success manager, copywriters and shopping experts that will monitor your campaign and provide the additional bandwidth you need to ensure you're making the most of our platform's automation features.

Business Texting Automation Rules & SMS Flows

Say goodbye to the days of manual oversight and time-intensive management. Use Emotive’s automated text workflows to save time where it matters and refocus on core, value-add activities.

Use SMS Marketing to Scale Your Business

Use SMS today to cut through the noise and build customer loyalty with your various segments. Depending on the customer’s similarities and buyer personas, you can send targeted SMS messages to different customer lists and sets of phone numbers.

5X ROI Guaranteed*

We put our money where our mouth is. We are the only SMS marketing platform to provide a guarantee on the spend of your SMS marketing dollars with us. Get in touch today to see how you can scale your text message automation efforts with Emotive!