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[Special Offer] Free SMS messages for Black Friday / Cyber Monday

The Best SMS Marketing Platform for BigCommerce Brands

Grow your SMS subscribers, engage with new and existing customers, and make payments seamless at your online store, all with a single platform. Emotive customers see an average 27X ROI on their text marketing campaigns.

1 click set up

14 day free trial

5x ROI guarantee

based on reviews on

Emotive's difference is conversational

Unlike other SMS marketing tools, Emotive lets you text with (not at) your customers. Choose a text message marketing platform that builds engagement, sales, and loyalty.

Recover more abandoned carts for your online store

The average e-commerce cart abandonment rate is 70%. Recover that lost revenue with abandoned cart text marketing campaigns! Emotive users improve their cart conversion rates by an average of 17%. With phone numbers and easy personalization, you can send automated SMS notifications that lead shoppers back to their carts and through checkout.

Connect and convert with conversational text messages

A two-way text chat is way more engaging than a generic one-way blast. To improve engagement, revenue, and loyalty, chat with your audience, not at them. With Emotive's built-in conversational texting, BigCommerce customers are seeing 15-20% conversion rates on their marketing campaigns.

Streamline daily tasks with BigCommerce store integrations

Your marketing infrastructure goes beyond SMS campaigns. Emotive's 20+ integrations are designed to ensure a seamless workflow between all your BigCommerce store apps and plugins. With easy setup and connected data, you can use your account to track your orders, company revenue, and marketing attribution.

Grow your subscriber list, faster than ever

 We recognize that success with text marketing starts with a phone number for every shopper and customer. Our pop-ups and Conversational Ads improve your opt-in rates so you see better ROI on your campaigns. Texting has a 7X higher response and click-through rate than email. Make more of your visitors into SMS subscribers!

 

Supercharge sales with SMS marketing campaigns

Unlock the power of SMS to accelerate revenue for your business. Almost 75% of e-commerce traffic today comes from mobile devices. Meet (and convert) your shoppers where they spend their time by using text messages to connect them with your products, sales, offers, and community.

Send text messages that are on-brand, high-converting, and compliant

Spend less time on marketing campaigns and get better ROI from your efforts. With Emotive you'll get access to templates and unlimited great support from copywriting, design, and strategy experts. They make it easy to create SMS campaigns that are engaging and legal while driving traffic to your online store.

Emotive is everything you need in an SMS tool, from great integrations (like Klaviyo, Gorgias, and Shopify) to pretty good segmentation capabilities.

Jenna S

Emotive helps deliver the expression of our brand voice.

Sylvester L

The Emotive team makes integrating SMS into your marketing plan simple!

Kristi H

We enjoy the spirit of genuine partnership the entire emotive team demonstrates. They want us to get results. They are eager to help, great in outlining next steps, and good listeners when gathering feedback.

Sheila F

Co-Founder

Andrew has helped guide me through onboarding Emotive, answering technical and marketing questions, and been a constant presence helping us problem solve any issue that has arisen.

Peter L

Creative Director

Miles ahead of what I was using before!

Jen L

The team is the best. They are super down to earth and so helpful. Huge shoutout to CJ for being a very supportive representative to our team. Kristin is awesome with copy! I also love the templates provided.

Victoria P

Very easy to launch and easy to use. We were able to get started quickly and they do a lot of the legwork to set up flows and key tactics.

Damon L

Amazing support team, the Onboarding process was seamless. The ROI is on the higher side.

Syed H

Great customer support and good growth for business.

Gugu K

Emotive provides the ability to directly and quickly interact with our customers on a more personal level. We use Emotive not only to aid in sales conversion but as a customer service response tool as well.

Ali D

Category Business Leader

Overall they are very helpful and responsive to any questions or issues. They are an extension of our team really and always willing to help us with copy or set up messages for us if we need the help.

Janet L

Digital Marketing Manager

Love the text message approach. Customers are always using their phones, and emails are saturated. Great opportunity to interact and engage customers and prospects.

Goran P

Owner

Overall it was worth getting this software. We have seen an increase of sales and convenience using this product.

Chris J

President

Very user friendly. Extremely intuitive and easy to use! I've loved working with our AM. He's always been super responsive and quick to reply to any questions I have.

J houston H.

Co-founder

Great features for flows and automation. Onboarding was best in class. Customer support is tremendous. Transparent about pricing end to end. Truly delivers value and ROI.

Jared K.

Co-founder

Integrations

We don’t want to change the way you work – we just want to improve it with conversations. So we’re focused on making it easy to connect Emotive to all of the tech you’re already using.

Ecommerce Platforms

Marketing

Customer Service

Many more

Why Use Emotive for SMS marketing?

Unlike other SMS industry solutions, Emotive is designed for two-way conversational texting — the most effective kind of SMS marketing. Emotive makes your BigCommerce store more efficient and effective with intuitive, automated SMS campaigns. That's why we guarantee at least 5X ROI*.

Is SMS marketing cost-effective for BigCommerce companies?

Emotive's rates are comparable to other text marketing services: we charge a monthly platform fee and per-message fees based on usage. But unlike competitors, Emotive customers receive our high-touch customer support at no additional cost. Get help from our onboarding specialists, copywriters, designers, strategists, and shopping experts — free.

Is it legal to send automated text messages?

Did you know that 81% of consumers subscribe to text messages from at least one brand, and 63% have made a purchase from a text message? Emotive's platform is built on SMS best practices and is 100% carrier and TCPA compliant. We ensure your opt-in list stays up-to-date and provide built-in safeguards so there's no spam, no flagged text, and no sending to unsubscribed shoppers.

How do I get started with SMS marketing?

Our platform makes it simple to set up your first SMS campaigns and integrate them with your other marketing automation apps. Upload your BigCommerce list or start building your opt-ins by collecting a phone number for every store visitor. Select from our customizable flows, Experiences, and templates to build out your two-way text conversations. Then watch the results roll in!

Dedicated customer support from SMS experts

There's a good reason Emotive's customer experience gets a 5-star ranking on review sites like G2: we ensure you're consistently set up for success. From day one you're in direct communication with our team of dedicated onboarding specialists, customer success managers, copywriters, designers, strategists, and shopping experts.

BigCommerce SMS marketing made easy

Send automated texts that attract new customers, engage them with branded messages and responses, and keep them coming back with easy-to-use templates for coupons, BFCM sales, holidays, loyalty programs, and more. Grow your subscriber list organically with our opt-in pop-ups and optimize campaign performance with our at-a-glance analytics.

Make SMS marketing your most successful channel

Meet your BigCommerce customers where they are with an SMS message for every need. Keep customers informed with order confirmation and status updates, use limited-time coupon codes to encourage a purchase, notify them about upcoming events, and create personalized texts based on customer segments or behavioral data that represent your brand voice.

*5X ROI Guaranteed

Emotive is the only SMS marketing platform to guarantee ROI on your SMS marketing spend when you're a company with at least 10,000 monthly web sessions. The reason we're so confident we can help your brand see at least a 5X return on investment is because we've helped thousands of e-commerce brands do it, too.