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Get a 5X ROI Guaranteed* with your Shopify SMS Marketing

It’s time to take your Shopify store to the next level and unlock the full potential of SMS campaigns. Our text message marketing platform has helped hundreds of Shopify stores boost their conversion rates and satisfy their Shopify customers with ease, automation, and efficiency.

1 click set up

14 day free trial

5x ROI guarantee

based on reviews on

Emotive's difference is conversational

Unlike other SMS marketing tools, Emotive lets you text with (not at) your customers. Choose a text message marketing platform that builds engagement, sales, and loyalty.

Shopify Marketing Automation & Campaigns

Send personalized text messages, leverage easy-to-use templates, and proactively respond to customer reactions through an automated & intuitive workflow. Update your customers on order status and order confirmations, automate abandoned cart reminders to recover sales, schedule opt-in messages for new subscribers, and more. Customers will get automatic updates about this information via SMS alerts that you no longer have to manually oversee.

Recover Abandoned Shopify Carts

85% of carts are abandoned by customers shopping on their mobile devices. Abandoned cart recovery is an essential function for most eCommerce businesses and Shopify stores, and Emotive can help you ace this. Through compelling SMS notifications, you can nudge on-the-fence customers toward completing their purchase and get them to click the “Complete Order” button. With Emotive’s SMS messaging, the checkout page is no longer a place where orders are abandoned. Whether you’re focused on bringing down high cart abandonment rates or simply taking preventive measures to focus on your retention levels, Emotive has you covered.

Easy Conversational SMS Marketing for Shopify with Templates & Real Agents

With Emotive, you can significantly decrease the amount of time and manual effort you spend creating texts to send to your customer base. Shopify merchants can work with us to establish highly personalized, conversion-driven conversation flows with our pre-existing templates and real human agents. Cut costs, grow your bottom line, and optimize SMS marketing workflows with us today!

2-way SMS Conversations Designed to Convert your Shopify Traffic

More than half of your customers are waiting to click that “Buy Now” button. What’s stopping them? A personalized message. Emotive knows the value that a 2-way SMS conversation can drive for your Shoipify customers. It could be the one roadblock preventing them from moving their cart across the finish line. Emotive removes that roadblock with the human conversations your Shopify customers are looking for.


Segment & Send Personalized Messages

Emotive recognizes the unique qualities of each of your customers. We know that you may need to fine-tune your SMS campaigns to cater to different segments of customers, such as VIP lists or first-time shoppers. Use our tool to segment your audiences and send personalized broadcasts that are relevant to each niche.

Re-engage With Site Visitors

Statistically, half of your customers are accessing your website through their phones, presenting the perfect opportunity to connect with them via SMS. If you find many customers leaving your Shopify store without completing a purchase or subscribing to your marketing channels, you can leverage the power of SMS texts to re-engage and re-incentivize casual site visitors to become loyal customers. Send visitors a coupon code, an exclusive discount for creating an account, and much more with Emotive’s SMS automation.

Emotive is everything you need in an SMS tool, from great integrations (like Klaviyo, Gorgias, and Shopify) to pretty good segmentation capabilities.

Jenna S

Emotive helps deliver the expression of our brand voice.

Sylvester L

The Emotive team makes integrating SMS into your marketing plan simple!

Kristi H

We enjoy the spirit of genuine partnership the entire emotive team demonstrates. They want us to get results. They are eager to help, great in outlining next steps, and good listeners when gathering feedback.

Sheila F


Andrew has helped guide me through onboarding Emotive, answering technical and marketing questions, and been a constant presence helping us problem solve any issue that has arisen.

Peter L

Creative Director

Miles ahead of what I was using before!

Jen L

The team is the best. They are super down to earth and so helpful. Huge shoutout to CJ for being a very supportive representative to our team. Kristin is awesome with copy! I also love the templates provided.

Victoria P

Very easy to launch and easy to use. We were able to get started quickly and they do a lot of the legwork to set up flows and key tactics.

Damon L

Amazing support team, the Onboarding process was seamless. The ROI is on the higher side.

Syed H

Great customer support and good growth for business.

Gugu K

Emotive provides the ability to directly and quickly interact with our customers on a more personal level. We use Emotive not only to aid in sales conversion but as a customer service response tool as well.

Ali D

Category Business Leader

Overall they are very helpful and responsive to any questions or issues. They are an extension of our team really and always willing to help us with copy or set up messages for us if we need the help.

Janet L

Digital Marketing Manager

Love the text message approach. Customers are always using their phones, and emails are saturated. Great opportunity to interact and engage customers and prospects.

Goran P


Overall it was worth getting this software. We have seen an increase of sales and convenience using this product.

Chris J


Very user friendly. Extremely intuitive and easy to use! I've loved working with our AM. He's always been super responsive and quick to reply to any questions I have.

J houston H.


Great features for flows and automation. Onboarding was best in class. Customer support is tremendous. Transparent about pricing end to end. Truly delivers value and ROI.

Jared K.



We don’t want to change the way you work – we just want to improve it with conversations. So we’re focused on making it easy to connect Emotive to all of the tech you’re already using.

Ecommerce Platforms


Customer Service

Many more

Why Should I Automate my Shopify SMS Marketing Efforts with Emotive?

With a low open-rate of 20%, email marketing only goes so far. Conversely, 98% of your customers on your contact list will open the texts you send them. Imagine the impact this statistic can have on your sales and marketing or sales team. Through SMS, you can reach the masses and directly engage with your Shopify customers on their preferred channels. Additionally, it will help you collect more phone numbers, build your subscriber list, and deliver targeted SMS campaigns based on exclusivity, customer value, and their respective buyer personas.

How much does it cost to send automated text messages through your service?

We charge a monthly platform fee in addition to credits for the amount of usage. These rates are priced competitively and include additional services not provided by other SMS marketing platforms such as a customer success manager, shopping experts, and a copywriter ready help you scale your company through text marketing automation!

Is it legal to send automated text messages to my Shopify customers?

We go above and beyond to ensure that every text you send to your customers complies with local, regional, and international text messaging laws and regulations. Our forms, opt-ins, and templates are all fully compliant out the gate. Ensure all your texts stay TCPA, CCPA, and CTIA compliant and reach more of your customers with Emotive today!

How do I increase my Shopify sales through text message automation with Emotive?

Today’s customers expect more from Shopify stores and eCommerce brands in general; we can help you deliver the high-value customer experience that translates into more conversions and long-term loyalty. Take your marketing campaigns to the next level by leveraging the benefits of value-based, conversational human texts. Your customers will have their needs addressed faster, empowered to make purchasing decisions, and feel continually engaged via your personalized texts. In turn, you get to watch that bottom line grow.

Shopify SMS Automation with a Dedicated Account Team

We provide a level of service unparalled in the text marketing software industry that is proven to maximize your ROI. We ensure you are set up for success with a team consisting of a customer success manager, copywriters and shopping experts that will monitor your campaign and provide the additional bandwidth you need to ensure you're making the most of our platform's automation features.

Detailed Shopify SMS Analytics in a Centralized Dashboard

Supercharge your marketing decisions and sales strategies with a centralized dashboard. Emotive’s analytics dashboard provides easily digestible results and metrics for your Shopify SMS campaigns that will help you see all of your actionable insights at a glance.

Quickly Grow your List of SMS Subscribers on Shopify

Your competitors are already doing it; now it’s time for you to get on board with SMS marketing. 63% of customers prefer companies that leverage SMS text messaging as a communication channel. Emotive can help you grow your opt-ins through compelling sign-up forms and pop-ups on your website, social media, and even your checkout page!

5X ROI Guaranteed*

We put our money where our mouth is. We are the only SMS marketing platform to provide a guarantee on the spend of your SMS marketing dollars with us. Get in touch today to see how you can scale your text message automation efforts with Emotive!